I have uninstalled and reinstalled the application (HP Print and Scan Doctor) and the printer driver several (approx. “Why can’t I get the HP Print and Scan Doctor application to work properly on either one of my Windows 10 Computers? On one occasion I allowed it to attempt to complete the communicating process for 7 hours. The progress indicator rapidly proceeds to 40% (approximately) and then hangs-up. The problem occurs during the communicating The application opens, finds the printer, and then begins to communicate with my printer. Check out our Black or Color Ink Not Printing, Other Print. Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER. ‘HP Print and Scan Doctor’ does not work properly on either one of my desktop PCs. Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more. Was answered but my problem still exists. Microsoft says that the application is compatible with Windows 10 HP tells me that ‘HP Print and Scan Doctor’ is compatible with Windows 10 therefore it must be compatible. The question that I posted has been answered. Follow the instructions to get the issue resolved. If it finds any problem with your printer, it will give you the instructions to fix it. I don't remember for sure but there may have something that started at boot that checked for HP updates.Is the application (HP Print and Scan Doctor version 4.9) compatible with Windows 10 home? Install HP Print and Scan Doctor and run it. I should have been suspicious in how they promoted HP Smart and relegated the traditionally way as only for professionals.įor a while after I uninstalled and deleted HP Smart I kept getting reminders to download it. Half way through I deleted the program and went back to doing it the old way. I became frustrated in how dumb down the process had become. Some time last year in a moment of weakness I downloaded and installed HP Smart. I had been content to just do it the old fashion way of manually installing the drivers for my printer. I had been reluctant to download and install HP Smart ever since it came out. And ( surprise!) the last time I checked Services the Disabled HP Service had disappeared.I am glad you got this sorted out. I found the HP service in Services and disabled it again a few days ago, and the HP Smart annoyance hasn't come back since. Which is to remove the PSDr on your computer, you should be able to just drag the icon to your trash can (on the desktop).
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